Experience

Here is a profile of our team:

• Mark Gilmore - President
• Scott Lewis - Consulting Partner

Mark Gilmore

As President of Gilmore Consulting, Mark Gilmore has fifteen years of diverse business experience with eleven years in the computer software and hardware industry, including senior management, sales, international marketing and finance.

Mark earned a bachelors degree in Business Administration from Stetson University, FL.

Prior to starting Gilmore Consulting, Inc., Mark  worked at startup computer software and hardware companies as well as a $1.5B publicly traded software company.

As the former Sales Controller for the Americas division at VERITAS Software, Mark built and managed a team of Sales and Financial Analysts responsible for Sales Operations supporting over 300 people.

His responsibilities there included:

• Budgeting and FP&A for Sales & Marketing
• Commission Plan Administration
• Forecasting
• Inventory Analysis
• Sales Analysis and Reporting
• Sales Force Capacity Planning

Mark's experience improving Sales Operations Structure and Business Processes can be applied to helping you improve your bottom line.

Mark Gilmore quoted in the Wall Street Journal

Scott Lewis

Scott brings a unique blend of skills and experience to bear for Gilmore Consulting clients. As an entrepreneur, Scott has started and grown two successful businesses, the most recent being an alternative news media organization and weekly newspaper chain.

Building a business from the ground up requires wearing many hats and that experience gives Scott the ability to understand and speak to the specific needs of disparate groups and functions that must find synergy for meaningful business growth.

Scott has worked with more than 130 companies of all sizes developing and executing strategies for sales growth and customer service excellence including The Weather Channel, Delta Airlines, Stratos Global Company, United Health Group, Adtran, Meineke Corporation, Polyvision- a Steel Case company, SIRVA Relocation (American Van Lines and North American Van Lines) and the U.S. Environmental Protection Agency.

His customer relationship management success has been featured in INFOWORLD’s Top 100 Information Technology projects and on CRM vendor websites.

Some of his unique areas of focus include:

• Information Based Company Processes and Workflow
• Sales Process Optimization
• Sales Forecasting (without a net)
• Opportunity Management
• Customer Retention Processes
• Customer Loyalty Programs

Scott's experience improving Sales Effectiveness and Customer Service impact can be applied to helping you improve your bottom line.

Ready to Get Started?

Contact us now by phone or email to find out how we can help you get more out of your investment in sales people and processes.