Sales Performance Metrics
Sales Performance Metrics covers identifying the desired end results of your sales people’s
efforts and how to get there.
Our
experience establishing sales performance metrics can be leveraged to help you
develop effective solutions to motivate and reward your sales people.
Contact Us to learn how we can help you identify the key sales performance metrics for your business model,
or learn more below.
Managing Activities vs. Results
Too often we find Sales Management trying to manage results instead of activities. We believe
they need to manage activities instead. We can help you evaluate your sales cycle and help you identify
those key activities your sales people need to be focused on to be
successful.
Some activities produce obvious and easily measured results such as sales revenue. Others may require
more data to document. Some metrics and goals to consider are:
- Accurate Forecasts
- Closing Rates
- Customer Satisfaction
- Expenses
- New Customers
- Profit
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- Proposals
- Repeat Customers
- Returns
- Revenue
- Sales Calls
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Sales activity goals carefully aligned with
corporate objectives ensure appropriate expectations are being
established for the sales force.
Performance metrics help individual
sales people and managers track progress. Once you establish metrics
and quotas you need to incorporate them into your
compensation plans.
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